INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is a True HEPA-13 filter, and what does it actually remove?

A True HEPA-13 (High-Efficiency Particulate Air) filter is a medical-grade filter capable of capturing up to 99.99% of airborne particles as small as 0.1 microns. This includes dust mites, pollen, pet dander, mold spores, and even microscopic bacteria. All Celics air purifiers combine HEPA-13 with an Activated Carbon filter, which additionally neutralizes household odors, cooking smells, harmful VOCs (chemicals), and smoke, ensuring the air you breathe is purely clean.

How do I know which air purifier is right for my room size?

To get the best results, you should look at the coverage area (measured in square feet) and the CADR (Clean Air Delivery Rate). You want an air purifier that can handle the total square footage of your space. For example, our Celics Planet is perfect for large spaces up to 1200 sq. ft., the Celics Aura covers up to 1650 sq. ft. and is great for pet owners, while our flagship Celics AirX boasts a super powerful CADR to clean massive open spaces up to 1950 sq. ft.

How often do I need to replace the filters, and how will I know?

Generally, depending on usage and the air quality in your environment, the HEPA and Carbon filters should be replaced every 6 to 8 months. However, you don't have to guess! All Celics air purifiers come equipped with a smart Filter Replacement Indicator that tracks filter life and alerts you exactly when it's time for a change. Additionally, models like the Celics Aura feature a washable pre-filter—cleaning this regularly helps extend the life of your main HEPA filter.

Does the air purifier run all day, and will it increase my electricity bill?

Our air purifiers are designed to be incredibly energy-efficient (featuring Energy Star certifications) and don't need to run on high all day. Thanks to our advanced Auto Mode, built-in PM2.5 sensors constantly monitor your room’s Air Quality Index (AQI). The purifier automatically adjusts its fan speed based on the current air quality, saving energy when the air is clean. Plus, you can easily set timers or control the unit remotely via the SmartLife App to ensure it only runs exactly when you need it to!

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    P.NO.-1,2-A AND 2, Flat NO- 503, JAGDAMBA NAGAR ROAD, Roll Junction, Heerapura, Jaipur, Rajasthan, 302021

    Contact us :
    Email:
    support@mycelics.com
    Phone: +91 86908 26362